Refund & Return Policy (to be added to our website) Returns: Returns are accepted only after 2 days of delivery and must be requested within 3 days of receiving the product. To initiate a return, customers must submit a clear video showing the product condition and reason for return. This video is required for return approval. Products must be unused, in original packaging, and accompanied by proof of purchase. Refunds: Refunds are issued only for: Damaged items Wrong items sent Items not matching the description Refunds are processed after return approval and product inspection. Cancellations: Orders can be cancelled within 1 hour of placement, provided the order has not been dispatched. Contact: For returns or refund requests, please email us at [focuzgulfit@outlook.com] with your order ID, delivery date, and product video.